The popular website building platform Wapkiz surprised its users last week by making a significant change to its domain structure. The update, which took effect on June 6, 2025, affected both the main domain and the subdomains of user-created sites, causing widespread frustration due to the apparent lack of prior communication.

The Changes in Detail

This update follows a previous change from a few months ago when the main site, wapkiz.com, was moved to wapkiz.org. On that occasion, an automatic redirect was implemented, minimizing the impact. However, the latest changes were more abrupt and directly affected the addresses of users' websites.

The main changes implemented are:

  • Main User Subdomain: The most common and popular format, yoursite.wapkiz.com, has been changed to yoursite.wapkizs.com. The only, yet crucial, difference is the addition of an "s" to the end of "wapkiz."
  • Secondary Subdomain: The domain youtsite.wapqiz.com, used by some users, has been discontinued and replaced with youtsite.wapact.com.
  • Infrastructure (Nameservers): For users with custom domains, the nameservers have also been updated:
    • ns1.wapkiz.com has changed to ns1.wapkiz.org
    • ns2.wapkiz.com has changed to ns2.wapkiz.org

User Impact and Frustration

The community's main complaint is the lack of prior notice. Users report discovering the change only when their sites became inaccessible or when their visitors alerted them. This approach has led to several problems:

  • Broken Links: All links shared on social media, forums, and other websites have become invalid.
  • Loss of Traffic: The sudden change caused a sharp drop in traffic, impacting the visibility and audience of the sites.
  • General Confusion: Many administrators and visitors thought the sites had been permanently deleted or were offline.
  • Need for Manual Action: It is now up to each user to manually update all their links and inform their audience of the new address.

Recommendations for Site Administrators

If you are a Wapkiz platform user, here are some important steps to take:

  1. Check the New Address: Access your site using the new domain (.wapkizs.com or .wapact.com) to confirm it is working.
  2. Update Your Links: Share the new address on all your social media, groups, and communication channels.
  3. Inform Your Visitors: Place a clear notice at the top of your site about the domain change to prevent them from saving the old address.
  4. Custom Domain Users: If you use a custom domain (e.g., www.yoursite.com), go to your domain registrar's control panel and update the nameservers to the new addresses (ns1.wapkiz.org and ns2.wapkiz.org).

The Wapkiz domain change, while possibly necessary for technical or branding reasons, highlights the crucial importance of transparent communication with its user base. It is now up to content creators to adapt to the new reality, and for the platform to learn from this episode for future updates.